General Services

 

Supreme Helpdesk Corp is a customer-centric based organization. Our business model focuses on customer intimacy and enables the ability to go the extra mile! Our service goal is to foster a culture characterized by unswerving teamwork, communication, and integrity. Whether the need ranges from Staff Augmentation, troubleshooting user problems, road warrior, 24x7 technical support, Disaster Recovery, Architectural Forecast & Design, Remote or On-site support, Supreme Helpdesk will turn your problems! We provide resourceful skills in the following specialized areas:

 

 


Call today 503.358.9159

 

 

  

 

 

Cisco Routing and Switching

Project Management

Staff Augmentation

Servers Support - IBM, Microsoft, Citrix, Del, HP, Cisco, Lenovo, etc.

Storage Support -  NAS (network attached storage) and SAN (storage area network)

JD Edwards OneWorld C.N.C. Admin

SQL Server DataBase Administration (i.e., SSIS)

Monthly Maintenance

Remote Support /Onsite Support

End User Process Optimization

AS/400 Administration

Software & Hardware support

Network Troubleshooting

Wireless Network Setup/Install

WiFi Access Point Support (install, troubleshooting, & Configuration) for multiple brands. (Cisco, Meraki, Ubiquity, Aruba, D-Link, NetGear, TP-Link, Zyxel)

POS - Point of Sale systems, plus credit card/pin pad systems (rollouts, upgrades, and troubleshooting)

Telecom Support (digital/analog)

Problem Ticket Resolution (i.e., Service Now)

Change Management Procedures

End User Training (virtual/onsite)

I.T. Consulting (H/W and S/W)

Microsoft Product Family and 365 Support

DSL/ADSL, T1, & Fiber Support

PC troubleshooting & Repair

Technical Documentation (SOP's)

Technical Diagrams (Visio)
Printer troubleshooting & Repair (including fax/plotters) 
Desktop Support / Remote HELPDESK
24 x 7 technical support available 

 

  



 
 
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