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General
Services
Supreme
Helpdesk Corp is a
customer-centric based
organization. Our business model
focuses on customer intimacy and
enables the ability to go the
extra mile! Our service goal is to
foster a culture characterized by
unswerving
teamwork,
communication, and integrity.
Whether the need ranges from Staff
Augmentation, troubleshooting user
problems, road warrior, 24x7
technical support, Disaster
Recovery, Architectural Forecast
& Design, Remote or On-site
support, Supreme Helpdesk will
turn your problems! We provide
resourceful skills in the
following specialized areas:
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Call
today 503.358.9159
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Cisco
Routing and Switching
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Project
Management
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Staff
Augmentation
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Servers
Support - IBM, Microsoft,
Citrix, Del, HP, Cisco,
Lenovo, etc.
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Storage
Support - NAS (network
attached storage) and SAN
(storage area network)
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JD
Edwards OneWorld C.N.C.
Admin
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SQL
Server DataBase
Administration (i.e., SSIS)
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Monthly
Maintenance
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Remote
Support /Onsite Support
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End
User Process Optimization
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AS/400
Administration
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Software
& Hardware support
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Network
Troubleshooting
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Wireless
Network Setup/Install
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WiFi
Access Point Support
(install, troubleshooting,
& Configuration) for
multiple brands. (Cisco,
Meraki, Ubiquity, Aruba,
D-Link, NetGear, TP-Link,
Zyxel)
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POS -
Point of Sale systems, plus
credit card/pin pad systems
(rollouts, upgrades, and
troubleshooting)
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Telecom
Support (digital/analog)
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Problem
Ticket Resolution
(i.e., Service Now)
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Change
Management Procedures
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End
User Training
(virtual/onsite)
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I.T.
Consulting (H/W and S/W)
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Microsoft
Product Family
and 365 Support
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DSL/ADSL,
T1, & Fiber Support
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PC
troubleshooting & Repair
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Technical
Documentation (SOP's)
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Technical
Diagrams (Visio)
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Mobile
Device Management
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Printer
troubleshooting & Repair
(including
fax/plotters)
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Desktop
Support / Remote HELPDESK
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24 x 7
technical support
available
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